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Preferred Timeshare Resales BBB Business Review

Hi, I’m Karen

My childhood was spent in the San Francisco Bay Area. Born in San Mateo, I lived in various cities while growing up, such as San Mateo CA, Atherton CA, and Sunnyvale CA. With no college education, equipped only with street smarts and a healthy conscience, I moved to beautiful South Lake Tahoe in 1981. In my free time, I enjoy traveling with my timeshares, to places such as Hawaii, Las Vegas, Mexico, the southern California Coast, and more. I love yoga, hiking, and bike riding. I love spending time with friends, and God has blessed me with many. Having been a California girl most of my life, I now live near our new office, in the beautiful city of La Quinta, CA, at the base of the Santa Rosa mountains, with my 4-pound Maltese dog, named K.J. (stands for Karen’s Joy!).

The Ridge Tahoe is where I started working in the timeshare industry, in 1985. Having worked in various capacities for timeshare developers, I grew to understand my ultimate calling in the business, which is the timeshare resale sector of the marketplace. In February 1996, Preferred Timeshare Resales opened its doors. We remained established in the Lake Tahoe area until 2015, when we condensed our 2 offices into one. We relocated our Tahoe office to our La Quinta office location, in the charming ‘Old Town’ area. We’re still very active in the Lake Tahoe timeshare market, but have expanded our ambitions to offering our services worldwide, specializing in mostly hotel-brand timeshare resales, such as Marriott, Westin, Hyatt, and Hilton timeshare resorts.

Honesty, integrity, respect, and quality delivery of services are typical characteristics of the beginnings of many companies, but in a field of unscrupulous actors in the timeshare industry, these characteristics were rare and sorely needed. I fell in love with the ability to deliver a results-driven business model to those who had gotten no results in the past. Timeshare Buyers are equally as enthusiastic about Preferred Timeshare Resales, as they enjoy quality representation throughout the sale process.

Put our many years of experience to work for you!


Karen Phelan
California Real Estate Broker I.D: 01076145
California Corporate Real Estate Broker I.D: 02037448
Nevada Real Estate Broker I.D.: B-33146
Hawaii Real Estate Broker I.D.: RB-20510 
Call Today 760-760-1111, ext. 22

Read reviews from Karen’s clients

"Preferred Timeshares did a great job! Sold all 4 of my timeshares at market in just a few months."
Michael O.
"My husband and I sold our Marriott timeshare through Preferred Timeshare Resale. We spoke with an agent initially and she gave us very good information in regards to what we could expect. The info she gave us was very honest and useful in preparing us for the sale. We were contacted several months later by another agent, when she had an offer for our timeshare. Both agents were very professional and reliable. There were no upfront costs and all fees came out of the proceeds from the sale. The agents kept us informed as the sale progressed and we were very happy with the entire experience. I highly recommend Preferred Timeshare Resale for selling your timeshare."
Cheryl S.
"I was very pleased with how smooth Preferred Timeshare Resale's process was through every step. Great to do business with these folks."
Dan S.
"Preferred Timeshare Resales got me out of my timeshare for less money than anyone else I contacted. Our Grandchildren are no longer interested in visiting the timeshare and the annual maintenance fees were approaching $1,000.00 per year for my every-other-year timeshare. Preferred Timeshare Resales got me out of the contract. Their team was excellent, very polite and professional. They kept me fully informed throughout the entire process. I couldn't have had a more pleasant experience."
Richard C.
"We sold our two Gold units at Aviara through Preferred Timeshare Resales. They were thorough, professional and lived up to all of their promises. They were helpful in navigating with Aviara, which was not particularly cooperative in the process and got the transaction completed on time."
Stephen A.
"We had a very good experience with Preferred Timeshare Resales. We decided that our timeshare was no longer appropriate for us and had researched various options for getting rid of it. Preferred offered the best option by far. Working with Preferred was easy and the search for a buyer progressed well in an orderly and timely fashion. It is great to be rid of the timeshare obligation."
Bruce B.
"This is the only timeshare resale company, of many that I contacted, which was very professional and honest. Doing business with them was easy and straight forward."
Kermit A.
"Preferred Timeshare provided me with fast and efficient service. These folks are professional and deliver what they promise. I recommend them."
Jim S.
North Carolina
BBB Accredited Business: A+ Rating